Privacy Policy – oraliis
Published by DATA CENTER PRO LTD
1. Data Controller Identity
Company: DATA CENTER PRO LTD
Registration number (United Kingdom): 14765060
Address:
Hallswelle House, 1 Hallswelle Road, London NW11 0DH, United Kingdom
Contact email (data, GDPR, complaints):
support@oraliis.com
DATA CENTER PRO LTD is the data controller for personal data collected through the oraliis service.
2. Scope & International Compliance
This Policy applies to all users, regardless of their country.
We comply with:
- The General Data Protection Regulation (GDPR – EU)
- UK GDPR
- International data protection principles (lawfulness, fairness, transparency, data minimization, security, purpose limitation, and proportionality)
3. Categories of Data Collected
3.1 Identification data
- Email address
- Account information
3.2 Usage data
- Messages sent to the AI avatar
- Interactions with the Service
- Login history
3.3 Technical data
- IP address
- Browser type
- Security data
- System logs
3.4 Payment data
Processed by secure payment providers (e.g., Stripe / PayPal). oraliis does not store any banking or card data.
4. Sensitive Data (Well-being / Emotions / Health)
Users may voluntarily share information related to:
- stress
- anxiety
- fatigue
- emotions
- mental well-being
Specific legal basis
Processing of such data is based on:
- the user’s explicit consent (Article 9(2)(a) GDPR),
- the user’s voluntary initiative,
- strictly limited use to provide the Service.
oraliis:
- does not create medical records,
- does not perform any diagnosis,
- does not use these data for therapeutic purposes.
5. Purposes of Processing
Data are used to:
- Provide the Service
- Manage user accounts
- Manage subscriptions
- Ensure security
- Prevent fraud
- Improve the AI
- Provide customer support
- Comply with legal obligations
6. Detailed Legal Bases
| Purpose | Data | Legal basis |
|---|---|---|
| Account creation | Contract | |
| Payment | Subscription status | Contract |
| Security | IP, logs | Legitimate interest |
| Support | Messages | Contract |
| AI improvement | Interactions | Legitimate interest |
| Sensitive data | Emotional content | Explicit consent |
| Non-essential cookies | Browsing data | Consent |
7. Data Sharing
Data may be shared only with:
- Payment providers
- Secure hosting providers
- Technical tools required to operate the Service
- Legal authorities (when required by law)
8. International Transfers
Data may be processed in the United Kingdom, the European Union, or outside the EU.
For transfers outside the EU/EEA, we rely on:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Enhanced security measures
- Restricted access
9. Data Retention
| Data type | Retention period |
|---|---|
| Account data | While the account is active |
| Support data | 24 months |
| Security logs | 12 months |
| Legal obligations | Statutory period |
| Payment data | As required by tax/accounting laws |
10. User Rights
In accordance with GDPR / UK GDPR, you have the right to:
- Access
- Rectification
- Erasure
- Restriction of processing
- Objection
- Data portability
- Withdraw consent
- Lodge a complaint with a supervisory authority
Requests to:
support@oraliis.com
Response time: 30 days.
11. Cookies (EU / UK Compliance)
- Essential cookies: required for website operation
- Non-essential cookies: subject to prior consent
- You can change your choices at any time
12. Security
Measures implemented include:
- Secure hosting
- Encryption
- Restricted access
- Monitoring
- Backups
13. Minors
The Service is reserved for adults. No minor’s data is intentionally collected.
14. Limitation of Liability
DATA CENTER PRO LTD is not responsible for:
- Data voluntarily provided by users
- Personal decisions
- Consequences related to the use of the Service
15. Changes
This Policy may be modified. The published version shall prevail.
16. Governing Law
Subject to mandatory local laws: the laws of England and Wales apply.